Customer Service

At MYSTREE, customer satisfaction is our top priority. We promise prompt and courteous customer service for a convenient, hassle-free shopping experience.
Contact us at mystree@mystree.com or 323-973-2586.

Shipping Hour

All orders received after 1 PM(PST) will be processed the following business day (Same day ship out is possible before 3 PM).

Payment & Billing

MYSTREE accepts the following forms of payment: Credit Card (VISA, MasterCard, American Express, Discover, Diners Club)

Shipping

MYSTREE ships via UPS. Standard shipping charges will apply to all orders. Shipments are sent out daily from Monday through Friday.

Shipping Choices

  • - Ground (3-7 days, determined by destination)
  • - 3 Day Select (delivery by end of day)
  • - 2nd Day Air (delivery by end of day)
  • - 2nd Day Air AM (delivery by 10:30 AM)
  • - Next Day Air Saver (delivery by 3 PM)
  • - Next Day Air (delivery by 10:30 AM)
  • - Next Day Air Early AM (delivery by 8:30 AM)