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Returns & Exchanges

Returns & Exchanges

If for any reason you are not satisfied with our products, we will assist you with a prompt credit or exchange.

Our Policy

- All returns and exchanges including manufacturer defects must be requested within 10 days of receipt.

- For manufacturer defected items, please provide photos of the damages, style number, and invoice number in the initial return request email.

- Items must be returned in their original condition, unworn, unwashed, undamaged, unused and with their original tags intact.

- All returns will be applied as store credit. Credit card refunds will need to be reviewed.

- A restocking fee of up to 10% of the value of the merchandise may be imposed on non-defective returns

- All sale items are “final sale” and not eligible for return or exchange.

- All returns must have a Return Authorization Number (RA#) issued by Mystree in order for the claim to be processed. 

- Returned merchandise must be mailed out within 5 business days from the time you receive the return shipping label. 

Return Process

To initiate a return, simply email

We will issue a Return Authorization Number (RA#), and a return shipping label. 

You must have pre-authorized RA#. Returns without RA# will not be accepted.